Frequently Asked Questions


Free Shipping

on all orders

Returns Warranty

within 15 days from delivered date

Customer Reviews

Based on 1 review
0%
(0)
0%
(0)
0%
(0)
100%
(1)
0%
(0)
V
Vincent
Long delivery time and poor communication

2 stars because the delivery of the package took a very long time and the communication about this was very poor.
I ordered the ties set (along with a suit)
on September 15th and it wasn't delivered until October 9th. MOGU had already registered the ties set for shipment on September 19th. I emailed on September 30th to ask where it was. MOGU responded the next day saying they would contact the supplier about the shipping status. I asked them to inform me as soon as possible because I needed the ties set on October 10th for a friend's wedding. It wasn't until a week later, on October 9th, that MOGU responded that the ties set was on its way and would be delivered soon. I finally received the ties set that same day, October 9th, almost a month after I ordered it.
Unfortunately, there was 't time to have the matching suit, which had been ordered and delivered at the same time, altered by a tailor because the friend's wedding was the next day.